Accessibility Commitment

Accessibility Statement

Tenable Business Support is committed to ensuring our website is accessible to everyone, including people with disabilities.

Last Updated: January 2025

Our Commitment to Accessibility

Tenable Business Support is committed to ensuring that our website is accessible to people with disabilities. We believe that everyone should have equal access to information and functionality, regardless of their abilities or the technology they use.

Our Accessibility Goals

  • Provide equal access to information for all users
  • Ensure compatibility with assistive technologies
  • Maintain clear navigation and content structure
  • Continuously improve accessibility features

Accessibility Standards

Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities.

Visual Accessibility

  • • High contrast color schemes
  • • Scalable text and images
  • • Alternative text for images
  • • Clear visual hierarchy

Keyboard Navigation

  • • Full keyboard accessibility
  • • Logical tab order
  • • Visible focus indicators
  • • Skip navigation links

Screen Reader Support

  • • Semantic HTML structure
  • • Descriptive headings
  • • Form labels and instructions
  • • ARIA landmarks and labels

Mobile Accessibility

  • • Responsive design
  • • Touch-friendly interface
  • • Readable text sizes
  • • Accessible form controls

Current Accessibility Status

We regularly review and test our website for accessibility compliance. Here's our current status:

WCAG 2.1 Level AA Compliance

Compliant

Our website meets WCAG 2.1 Level AA standards for accessibility, ensuring compatibility with assistive technologies and providing equal access to all users.

Screen Reader Compatibility

Tested

Tested with popular screen readers including NVDA, JAWS, and VoiceOver to ensure proper content reading and navigation.

Keyboard Navigation

Fully Accessible

All interactive elements can be accessed and operated using only a keyboard, with clear focus indicators and logical tab order.

Known Issues and Limitations

We are continuously working to improve accessibility. Currently, we are not aware of any significant accessibility barriers on our website. However, if you encounter any issues, please let us know.

Ongoing Improvements

  • Regular accessibility audits and testing
  • User feedback integration for accessibility improvements
  • Staff training on accessibility best practices

Supported Assistive Technologies

Our website is designed to work with the following assistive technologies:

Screen Readers

  • NVDA (Windows)
  • JAWS (Windows)
  • VoiceOver (macOS/iOS)
  • TalkBack (Android)

Other Technologies

  • Voice recognition software
  • Switch navigation devices
  • Magnification software
  • Alternative keyboards

Feedback and Support

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Contact Information

Email: [email protected]

Phone: 01484 861406

Response Time: Within 2 business days

When Contacting Us

Please include:

  • • Description of the accessibility issue
  • • The page or section where you encountered the problem
  • • The assistive technology you were using
  • • Your browser and operating system

Legal Information

This accessibility statement applies to the Tenable Business Support website. We are committed to ensuring accessibility in accordance with:

  • The Equality Act 2010
  • The Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018
  • Web Content Accessibility Guidelines (WCAG) 2.1

Last reviewed: January 2025
Next review: January 2026
Prepared by: Tenable Business Support