Legal Information

Cookie Policy

This Cookie Policy explains how Tenable Business Support uses cookies and similar technologies when you visit our website.

Current Policy: This policy is regularly reviewed and updated as needed.

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Key Points About Our Cookie Use

  • We only use cookies that are necessary for our website to function properly
  • We do not use cookies for advertising or tracking across other websites
  • You can control and delete cookies through your browser settings

Types of Cookies We Use

Essential Cookies

Required for basic website functionality

These cookies are necessary for our website to function properly. They enable basic functions like page navigation, access to secure areas, and form submissions. The website cannot function properly without these cookies.

Examples include:

  • Session management cookies
  • Security cookies for form submissions
  • Load balancing cookies

Functional Cookies

Enhance your experience on our website

These cookies allow our website to remember choices you make (such as your preferred language or region) and provide enhanced, more personal features.

Examples include:

  • Language preference cookies
  • Font size and accessibility settings
  • Form auto-fill preferences

Analytics Cookies

Help us understand how visitors use our website

These cookies collect information about how visitors use our website, such as which pages are visited most often. This information is used to improve how our website works.

We may use:

  • Google Analytics (anonymized data only)
  • Website performance monitoring
  • User journey analysis

Third-Party Services

Our website may include content from third-party services that may set their own cookies. These services include:

Google Services

  • Google Analytics (website statistics)
  • Google Maps (location services)
  • Google Fonts (typography)

Social Media

  • LinkedIn (social sharing)
  • Facebook (social sharing)

Important Note

These third-party services have their own privacy policies and cookie policies. We recommend reviewing their policies to understand how they use cookies and personal data.

Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in your web browser.

Google Chrome

  1. 1 Click the three dots menu → Settings
  2. 2 Go to Privacy and Security → Cookies
  3. 3 Choose your preferred settings

Mozilla Firefox

  1. 1 Click the menu button → Settings
  2. 2 Select Privacy & Security panel
  3. 3 Adjust Cookies and Site Data settings

Safari

  1. 1 Safari menu → Preferences
  2. 2 Click the Privacy tab
  3. 3 Choose your cookie preferences

Microsoft Edge

  1. 1 Click the three dots → Settings
  2. 2 Go to Cookies and site permissions
  3. 3 Manage cookies and site data

Impact of Disabling Cookies

Please note that if you disable cookies, some features of our website may not function properly:

  • Contact forms may not work correctly
  • Your preferences may not be saved
  • Some interactive features may be unavailable
  • Website performance may be affected

Legal Basis for Cookie Use

Under UK data protection law (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR), we have different legal bases for using cookies:

Essential Cookies

Legal Basis: Legitimate interests - these cookies are necessary for the website to function and provide the service you have requested.

Functional & Analytics Cookies

Legal Basis: Consent - we will only use these cookies if you have given us your explicit consent through our cookie banner or settings.

Your Rights

Under UK data protection law, you have the following rights regarding cookies and personal data:

Right to Withdraw Consent

You can withdraw your consent to non-essential cookies at any time through your browser settings.

Right to Information

You have the right to know what cookies we use and how we process your personal data.

Right to Deletion

You can delete cookies from your device at any time through your browser settings.

Right to Complain

You can complain to the Information Commissioner's Office (ICO) if you're unhappy with how we handle your data.

Contact Us About Cookies

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Company Details

Company: Tenable Business Support

Email: [email protected]

Website: www.tenable-solutions.co.uk

Data Protection

Data Controller: Tenable Business Support

Response Time: Within 30 days

ICO Registration: Available upon request

Regulatory Authority

If you're not satisfied with our response to your cookie-related concerns, you can contact the UK's data protection authority:

Information Commissioner's Office (ICO)
Website: ico.org.uk
Phone: 0303 123 1113
Online: Make a complaint

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

How We'll Notify You of Changes

  • We'll update the "Last Updated" date at the top of this policy
  • For significant changes, we may display a notice on our website
  • We recommend checking this policy periodically for updates

Additional Resources

For more information about cookies and your privacy rights, you may find these resources helpful:

Questions About Our Cookie Policy?

We're committed to transparency about how we use cookies. If you have any questions or concerns, please don't hesitate to contact us.