What are the early warning signs that my business needs help?

Key warning signs include declining cash flow, increasing debt levels, difficulty paying suppliers or HMRC, relying heavily on overdrafts, losing key customers or staff, and receiving legal threats like statutory demands or winding up petitions.

How can you help protect my personal assets as a company director?

We provide comprehensive director protection including defense against misfeasance claims, personal liability assessments, asset protection strategies, and guidance on director duties during financial distress.

What's the difference between a CVA and Administration?

A Company Voluntary Arrangement (CVA) allows your business to continue trading while paying creditors reduced amounts over time. Administration provides stronger legal protection but involves an administrator taking control.

Creditor Negotiation Scripts | Professional Advice for Business Recovery

Initial Contact Script

Opening: "Good morning, this is [Your Name] from [Company Name]. I'm calling regarding account number [Account #]. I wanted to discuss our current payment situation proactively."

Acknowledgment: "I understand we have an outstanding balance of £[Amount], and I want to work with you to resolve this matter professionally."

Request: "Could we discuss a payment arrangement that works for both parties? I have some options I'd like to propose."

Documentation: "I'd appreciate if you could send me written confirmation of any arrangement we agree upon today."

Payment Plan Request Script

Proposal: "Based on our current cash flow situation, I can offer £[Amount] per month starting [Date]. This would clear the balance in [Timeframe]."

Justification: "This amount represents [X]% of our monthly revenue and demonstrates our commitment to resolving this debt."

Assurance: "We've implemented new financial controls to ensure consistent payments moving forward."

Confirmation: "Can you confirm this arrangement and provide written terms including any interest or fee adjustments?"

Hardship Explanation Script

Context: "We're experiencing temporary financial difficulties due to [specific reason - market conditions, major client loss, etc.]."

Transparency: "I want to be completely transparent about our situation and work together on a solution."

Commitment: "Despite these challenges, we're committed to honoring our obligations and maintaining our business relationship."

Solution: "I'd like to propose a temporary payment reduction to £[Amount] for [Period], after which we'll resume normal payments."

Settlement Negotiation Script

Opening: "I'd like to discuss a full and final settlement of this account. We're prepared to make a lump sum payment to resolve this matter."

Offer: "We can offer £[Amount] as settlement in full, representing [X]% of the outstanding balance."

Conditions: "This would be conditional on written confirmation that this settles the debt in full with no further claims."

Timeline: "We can make this payment within [Timeframe] upon receipt of the settlement agreement."

Professional Creditor Negotiation Scripts

Phone Call Scripts

Email Templates

Legal Phrases

Sample Negotiation Scripts

Initial Contact Script

Payment Plan Request Script

Hardship Explanation Script

Settlement Negotiation Script

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